Shipping Policy

Last updated: June 9, 2026

At WildCavallos, we aim to process and deliver your orders as smoothly as possible. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Order Processing

Orders are processed after payment has been successfully received.

Please allow reasonable processing time before your order is handed over to the shipping carrier. Processing times may vary depending on product availability, order volume, holidays, and other circumstances.

If there is an unexpected delay in processing your order, we will make reasonable efforts to keep you informed.

2. Shipping Times

Delivery times depend on your shipping destination, selected shipping method, carrier, and other circumstances.

Any delivery time shown at checkout or communicated by WildCavallos is an estimated delivery time and is not guaranteed unless specifically stated otherwise.

Once your order has been shipped, you may receive tracking information when tracking is available.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process before you complete your purchase.

Shipping costs may vary depending on the destination, order size, shipping method, and other applicable factors.

4. Tracking

When tracking information is available, it will be provided to you after your order has been shipped.

Please allow some time for tracking information to become active after the package has been handed over to the carrier.

5. Delays

WildCavallos is not responsible for shipping delays caused by circumstances outside our reasonable control, including carrier delays, severe weather, natural events, customs processing, public holidays, incorrect or incomplete delivery information, or other unforeseen circumstances.

If your order is delayed, please contact us and we will do our best to assist you.

6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If an order is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply to resend the order.

Please contact us as soon as possible if you notice an error in your shipping information.

7. Lost or Damaged Packages

Please contact us if your package appears to be lost, damaged, or has not arrived within the expected delivery period.

For damaged orders, please inspect the items upon delivery and contact us as soon as possible so we can review the issue and determine the appropriate solution.

8. International Orders

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.

Any applicable customs duties, taxes, or import charges are the responsibility of the customer unless otherwise stated at checkout.

International delivery times may vary due to customs clearance and local delivery conditions.

9. Contact Us

If you have any questions about your order or our Shipping Policy, please contact us:

WildCavallos
Email: wildcavallos@gmail.com
Address: 167 CCA DHA Phase 6, Lahore, Pakistan, 54810